Most orders are sent by either 1st class Royal Mail or if requested by DPD.
We aim to dispatch orders received before 2pm (UK time) on the same day, excluding weekends and national holidays.
Next day delivery applies to working days only, guaranteed if a courier is selected and the order is received before 2pm.
If you have changed your mind about keeping an item we understand and we happily accept returns within 30 days, as long as the item is unopened and returned in original condition we are happy to provide a full refund for the item or exchanged for goods of the same value. Please note that due to the hygienic nature of some oral and body care products we are unable to accept items back where the packaging seal has been breached. If you have received a faulty item or an item in error, we will see to it that you receive the correct item at no extra cost. Please use the "contact us" page and we will be happy to help.